Australian Technology Supplier
Contact NoviTech
Real people, real support. Message us on WhatsApp for the fastest reply, or send us a message below.
Need help choosing the right part? Send us your model number or a photo and our team can help.
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Before you contact us
How do I check compatibility?
Find the model number on your device — on a MacBook it's printed on the bottom case near the hinge (for example “Model A2337”) — and match it to the product. Not sure? Send us your model number or a photo on WhatsApp and we'll confirm before you order.
Do you ship Australia-wide?
Yes. We ship Australia-wide with Australia Post. Every parcel is tracked and insured.
Do products come with warranty?
Products marked with a 3-month warranty are covered against genuine manufacturing defects for 3 months. See our Warranty page for what is and isn't covered.
What is your return policy?
Please read our Refund Policy (linked in the footer) for full details. If you have a question about a return, contact us before sending anything back.